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Terms of Service

Last updated: 27/05/2026

Welcome to Mazeshare (hereinafter "the Site"). By using our services, you accept these Terms of Service. If you do not agree with these terms, please do not use the Site.

1. Service overview

Mazeshare is a file hosting platform that allows users to store and share their personal files. The Site acts as a technical host within the meaning of Article 6 of French Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy (LCEN).

2. Host status

In accordance with Article 6-I-2 of the LCEN, Mazeshare acts as a host and:

  • Has no knowledge of the content stored by users
  • Exercises no prior control over the hosted files
  • Implements client-side encryption of metadata, making access to file content technically impossible
  • Undertakes to promptly remove any manifestly unlawful content upon valid notification

3. Account creation and management

To use our services, you must:

  • Provide a valid email address and a username
  • Be at least 13 years old (or have parental authorization)
  • Be responsible for the confidentiality of your login credentials
  • Not create multiple accounts to bypass limitations

4. Prohibited content

It is strictly forbidden to use Mazeshare to store or share:

  • Content infringing copyright without authorization
  • Child sexual abuse material or content involving minors
  • Content inciting hatred, violence or terrorism
  • Defamatory content or content violating privacy
  • Malicious software (viruses, malware, ransomware)
  • Any content contrary to applicable French and European laws

4 bis. Protection of minors and fight against CSAM

Mazeshare applies a zero-tolerance policy toward child sexual abuse material (CSAM). As such:

  • All uploaded image files are automatically compared, using Microsoft PhotoDNA technology, against the hashes of known child sexual abuse content referenced by NCMEC
  • Any positive match immediately triggers: blocking of the file, suspension of the user's account, and retention of evidence (identifiers, IP address, timestamp, hash) for at least 12 months
  • Each match is automatically reported to NCMEC via the CyberTipline API as well as to PHAROS, the French platform for reporting illegal content, in accordance with Article 6 of the LCEN
  • Mazeshare fully cooperates with French, European and international judicial authorities within the scope of their requests

To manually report suspicious content, use the "Report" button on each shared file, or contact PHAROS directly via internet-signalement.gouv.fr.

5. User responsibility

In accordance with the LCEN, you are solely responsible for the files you upload and share via the Site. You warrant that you hold all necessary rights to the content you host and undertake to indemnify Mazeshare against any third-party claim related to your content.

6. Anonymous downloads

Downloading shared files is open to anonymous (non-registered) visitors for files up to 10 GB. Beyond that size, a free account is required. Anonymous downloads are subject to a cooldown (one download every 6 hours) and may use a non-tracking technical cookie to prevent abuse.

7. Plan limits

Free plan:

  • Storage space: 100 GB
  • Maximum size per file: 100 GB
  • VLC streaming (75 min limit)
  • Download cooldown: 1 download every 3 hours
  • Standard support

Basique plan:

  • Storage space: 200 GB
  • Maximum size per file: 100 GB
  • VLC streaming
  • Unlimited download speed

Lite plan:

  • Storage space: 350 GB
  • Maximum size per file: 100 GB
  • VLC streaming
  • Unlimited download speed
  • Enhanced support

Premium plan:

  • Storage space: unlimited
  • Maximum size per file: 150 GB
  • VLC streaming
  • Unlimited download speed
  • No download cooldown
  • Priority support

7 bis. File retention

Files uploaded under the free plan that have not been accessed for 12 consecutive months may be deleted after notification by email. Files of paid plans are retained as long as the subscription is active. In case of downgrade or cancellation, the user is given a 30-day grace period to retrieve files exceeding the new plan's storage limit.

7 ter. Storage architecture & encryption

Files are stored on an S3-compatible cold storage backend. File names and metadata are encrypted server-side using AES-256-GCM before being persisted; the storage provider has no access to plain-text file names. Download links are short-lived single-use HMAC tokens and are never exposed in browser referrers.

8. Reporting procedure (DMCA)

If you are a rights holder and believe that content hosted on Mazeshare infringes your rights, you can send us a notification via our dedicated DMCA page.

In accordance with the LCEN, we undertake to handle your request within 1 to 24 business hours and to remove any manifestly unlawful content.

8 bis. Judicial requests and log retention

In accordance with Article 6-II of the LCEN and Decree No. 2011-219, Mazeshare retains connection data (IP addresses, timestamps, account identifiers, technical metadata) for a period of at least 12 months in order to respond to requests from judicial authorities.

Law enforcement requests must be sent through official channels to [email protected]. Mazeshare reserves the right to disclose any required data as part of a legal procedure, without prior notice to the user where the law prohibits such notice.

9. Limitation of liability

As a technical host, Mazeshare cannot be held liable for content stored by users as long as it has not been informed of its unlawful nature. Mazeshare does not guarantee the permanent availability of the service and cannot be held liable for data loss.

10. Intellectual property

You retain all your rights to the files you host. By using Mazeshare, you only grant us a limited technical license to store and transmit your files as part of the service.

11. Termination

Mazeshare reserves the right to suspend or delete any account in the event of a violation of these Terms, without notice or compensation. You can delete your account at any time from your profile settings.

12. Governing law

These Terms are governed by French law. In the event of a dispute, the French courts shall have sole jurisdiction.

13. Changes

Mazeshare reserves the right to modify these Terms at any time. Users will be informed of substantial changes by email or by notification on the Site.

14. Contact

For any question regarding these Terms of Service:
Email: [email protected]